Terms of service.

Effective Date: 5th June 2025
Last Updated: 5th June 2025

  1. Introduction

Welcome to Nebbi. These Terms of Service ("Terms") are a binding legal agreement between you and Nebbi, Inc. ("Nebbi," "we," "us," or "our"). These Terms govern your access to and use of the Nebbi mobile application, website, and related services (collectively, the "App" or "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the App.

These Terms apply differently depending on where you’re located:

  • For users located in the United States and countries outside of the European Economic Area (EEA), the United Kingdom, and Switzerland: These Global Terms apply.

  • For users located in the EEA, UK, or Switzerland: A region-specific version of these Terms applies. These are outlined in the final section of this document.

If you're unsure which Terms apply to you, please contact us at support@nebbi.io.

2. Who Can Use Nebbi

To use the App, you must:

  • Be at least 13 years old (or 16 where required by law)

  • Have the legal capacity to enter into a contract

  • Use the App only for lawful, personal wellness purposes

We do not knowingly collect personal data from children under 13 (or under 16 in applicable jurisdictions). If we become aware of unauthorized data collection from a minor, we will delete the data and may terminate the account.

3. Your Account

You are responsible for:

  • Keeping your account details (e.g. name, email, demographic info) accurate and up to date,

  • Maintaining the confidentiality of your login credentials,

  • Not sharing your account or impersonating others,

  • Using the App for your own personal use only.

You may not:

  • Attempt to reverse engineer, access source code, or tamper with the App’s functionality,

  • Disrupt, overload, or interfere with the App or its systems,

  • Submit content that is abusive, misleading, unlawful, or violates intellectual property rights,

  • Use automation tools, bots, or scrapers to extract or misuse App data.

Violation of any of the above may lead to immediate termination of your account.

4. Subscriptions and Billing

Nebbi offers three subscription options:

  • Founding Membership

    • One-time payment of $99 USD for lifetime access.

    • Available exclusively to the first 500 users.

    • Non-refundable, non-transferable, and cannot be reinstated if cancelled or deleted.

  • Annual Subscription

    • $99 USD per year, automatically renews every 12 months.

    • Billed annually unless cancelled at least 24 hours before the renewal date.

  • Monthly Subscription

    • $13.99 USD per month, automatically renews each month.

    • Billed monthly unless cancelled at least 24 hours before the renewal date.

All subscriptions are managed and processed through third-party platforms including RevenueCat, Apple App Store, Google Play Store, and Stripe.

You are responsible for managing cancellations directly through your app store or payment platform account.

  1. Cancellation

    1. To avoid being charged for the next billing cycle, you must cancel your subscription at least 24 hours before the end of your current period. If you subscribed via the Apple App Store or Google Play Store, cancellation must be completed directly through your device’s subscription settings. 

    2. In relation to the Founding Membership, which is managed via a one-off payment through Stripe, there is no need to manage or cancel this subscription. Contact support@nebbi.io for any Founding Membership Subscription concerns.

    3. Cancelling your subscription will stop future renewals, but you will retain access until the end of the current billing period.

    4. No refunds will be issued for partial periods, accidental deletions, or missed cancellations.

  2. Changes

    1. We may update or modify aspects of your subscription, including pricing and features.

    2. If we make material changes — including a price increase — we will notify you in advance using the email associated with your account.

    3. If you do not agree to the changes, you may cancel your subscription before the new terms take effect by following the steps outlined in Section 2(a).

    4. Continuing to use Nebbi after the changes are implemented will be considered acceptance of the updated terms.

  3. Promotional Offers Converting to Recurring Subscriptions

    1. From time to time, Nebbi may offer promotional deals in connection with recurring subscriptions — such as free trials, introductory pricing, or limited-time discounts (each a “Promotional Offer”). Additional terms specific to each Promotional Offer will be outlined at the time of the offer (“Offer Terms”).

    2. To enrol in a Promotional Offer, you must meet all eligibility requirements specified in both these Terms and the Offer Terms. Unless stated otherwise, Promotional Offers are only available to new users who have not previously subscribed to Nebbi or participated in any prior Nebbi promotional offer.

    3. In some cases, we may extend select offers to past subscribers — in which case, you must meet any conditions stated in the relevant Offer Terms (e.g. a required lapse period between subscriptions).

    4. Nebbi reserves the right to determine eligibility for Promotional Offers, and may modify, restrict, or cancel any Promotional Offer at any time at its sole discretion.

    5. Unless otherwise stated, you will be required to provide a valid payment method to access a Promotional Offer. When the promotional period ends, your subscription will automatically convert to a recurring monthly or annual plan (based on the offer terms), and your payment method will be charged the then-current rate, plus any applicable taxes.

    6. If you do not wish to continue, you must cancel your subscription at least 24 hours before the end of the promotional period to avoid being charged.

  4. Future Functionality

    1. Your subscription or one-time purchase is made with the understanding that Nebbi may evolve over time. Your access to the App and its features is not contingent on the delivery of any specific current or future functionality, features, or content, nor is it dependent on any public or private statements — written or verbal — made by Nebbi about future updates or improvements.

    2. We may add, change, or remove features at any time as we continue to develop and improve the App.

  5. Termination

    1. We reserve the right to suspend or terminate your access to Nebbi, your account, or any subscription at our sole discretion, without prior notice, if we believe you have violated these Terms or applicable laws, or if continued access would pose risk to Nebbi or its users.

    2. We may also terminate your subscription if:

      1. Your access was provided through a third-party promotion and you no longer meet the eligibility criteria;

      2. Your subscription was obtained through an organisation and your eligibility changes based on the terms of our agreement with that organisation.

    3. You may cancel your Nebbi account at any time by contacting support@nebbi.io. Please note that account deletion does not automatically cancel your active subscription — you are responsible for managing that separately as outlined in Section 2(a).

    4. Upon termination, discontinuation, or cancellation of your account or access to the Services, all provisions of these Terms that by their nature should survive will continue to apply, including but not limited to intellectual property rights, disclaimers, limitations of liability, and dispute resolution clauses.

Important Notes

  • If you delete your account, all associated access and subscription benefits will be permanently lost.

  • Founding Memberships cannot be reinstated once cancelled or deleted.

  • Refunds are not provided for unused time or mistaken cancellations.

5. Medical And Wellness Disclaimer

Nebbi is a self-guided wellness tool, designed to support reflection, awareness, and emotional wellbeing. It is not a medical or mental health service, and must not be relied upon as a substitute for professional advice, diagnosis, or treatment.

Nebbi does not offer or provide:

  • Professional mental health, psychiatric, or psychological services

  • Medical advice, diagnosis, or treatment

  • Clinical evaluation or analysis of your entries, behaviours, or health status

  • Emergency response or crisis support of any kind

Nebbi is not a licensed healthcare provider and does not have expertize in diagnosing or treating medical or psychological conditions, or in prescribing or evaluating the effects of any treatments.

If you are in crisis, experiencing distress, or require mental health or medical support, please contact a licensed health professional or your local emergency services immediately.

Your use of Nebbi is entirely at your own discretion and risk, and cannot provide personalized therapeutic feedback. You should never delay or disregard professional advice because of something you’ve seen in Nebbi.

Some features may involve mindfulness or reflective activities. These are not suitable for everyone. Do not use the App while driving, operating machinery, or performing any task that requires full attention.

6. Data & Privacy

Your privacy matters to us. Nebbi is designed to support your wellbeing while protecting your personal information. Our [Privacy Policy] outlines in detail how we collect, store, and process your data. By using the App, you consent to these practices.

What We Collect

We may collect the following types of information:

  • Account information – such as your name, email address, date of birth, and gender

  • Voluntary inputs – including your mood logs, journal entries, and in-app preferences

  • Technical data – such as IP address, device type, session activity, and crash reports

  • Subscription and billing data – processed via RevenueCat, Apple, Google, and Stripe.

Third-Party Platforms We Use

To operate Nebbi effectively and securely, we rely on the following service providers:

  • Firebase – for hosting, authentication, and basic analytics

  • Google Analytics for Firebase – to understand user behavior

  • RevenueCat – for managing in-app subscriptions and payments

  • Flodesk – for email and communication

  • Amplitude or Mixpanel – for event-based product analytics

  • Sentry or Firebase Crashlytics – for bug reporting and crash monitoring

  • OpenAI or similar APIs – used only where a user has explicitly opted in

We apply industry-standard encryption and security protocols to protect your data in transit and at rest. We do not sell your personal data to third parties. You can request access to, update, or permanently delete your personal data at any time by contacting support@nebbi.io.

Acceptable Use and Data Security

To protect all users and the integrity of our Services, you agree not to:

  • Bypass, deactivate, impair, or otherwise circumvent any security measures or protections built into the App or its underlying services

  • Use scraping tools, bots, spiders, crawlers, or any other unauthorized software or methods to access or extract data from Nebbi

  • Decipher, decompile, disassemble, or reverse engineer any part of the App or attempt to uncover source code

  • Interfere with or disrupt the experience of other users, or with Nebbi’s servers or networks, including sending malware, overloading systems, or spamming

  • Collect or attempt to collect personal information from other Nebbi users without their clear and informed consent

  • Access or use another person’s Nebbi account without their permission

  • Engage in any harassing, threatening, abusive, stalking, or harmful behaviour within or in relation to Nebbi

  • Encourage or assist others in engaging in any of the above

Violations of this section may result in the suspension or termination of your account and potential legal action.

7. Intellectual Property

All content within the Nebbi app (the “App”) — including but not limited to software, design, features, interface elements, brand assets, illustrations, text, and code — is the exclusive property of Nebbi, Inc. or its licensors. This content is protected by intellectual property laws in the United States and internationally.

a) App Content

You agree not to:

  • Copy, modify, distribute, reverse engineer, lease, or sell any part of the App or its content

  • Use Nebbi’s trademarks, logos, or brand elements without our prior written permission

  • Create derivative works or competing products or services using any Nebbi intellectual property

Nebbi grants you a limited, non-exclusive, non-transferable, revocable license to access and use the App for personal, non-commercial purposes only.

b) User Content

By submitting, uploading, or creating any content within the App — including journal entries, reflections, mood logs, or other personal inputs (“User Content”) — you grant Nebbi, Inc. a non-exclusive, worldwide, royalty-free, transferable, and sublicensable license to use, store, copy, reproduce, modify, adapt, translate, publish, and distribute your User Content for the purpose of operating, improving, and marketing the App and related services.

To the extent permitted by law, you also waive any moral or special rights you may have in your User Content. This license remains in effect even if your account is suspended or terminated.

You acknowledge that:

  • Your User Content may be visible to you within the App, but will not be made publicly visible or used in public-facing promotional material without your express, written consent

  • You are solely responsible for the content you submit, and you represent that your User Content does not infringe on any third-party rights or cause harm to others

c) Third-Party Content

The App may display or incorporate content or functionality provided by third-party partners ("Third-Party Content"). This includes services powered by APIs such as OpenAI, Firebase, or analytics platforms. You acknowledge that:

  • Third-Party Content is provided as-is and subject to the terms of those third-party providers

  • Nebbi does not control or endorse Third-Party Content and is not responsible for its accuracy, legality, or security

8. Suspension and Termination

We reserve the right to:

  • Suspend or terminate your access to the App at any time if you breach these Terms,

  • Remove or restrict access to content or features that violate laws, user safety, or Nebbi’s reputation,

  • Delete your data permanently upon account closure or termination.

In cases of violation:

  • You will lose access to any paid subscriptions (including Founding Memberships),

  • No refunds will be granted,

  • You may be permanently banned from re-accessing the App.

We may also suspend or modify App features, content, or availability at any time without liability.

9. Third-Party Services

To operate, personalize, and improve the Nebbi app (the “App”), we integrate with a number of trusted third-party platforms. These services may process limited personal data strictly for the purposes of hosting, analytics, communication, payments, or optional AI-powered features.

The third-party providers we currently work with include (but are not limited to):

  • RevenueCat – subscription billing and management

  • Firebase – infrastructure, authentication, real-time database, analytics

  • Google Analytics for Firebase – user behaviour insights

  • Amplitude or Mixpanel – product usage analytics

  • Sentry or Firebase Crashlytics – crash and bug monitoring

  • Stripe – secure payment processing

  • Flodesk – email campaigns and onboarding communications

  • OpenAI or similar LLM providers – used only for optional, consented AI-based features

These providers are contractually required to safeguard your personal information and are not permitted to use your data for their own purposes.

Third-Party Content and Links

The App may contain links to or display content from external websites, platforms, services, or events (“Third-Party Content”). These are provided solely for your convenience. Nebbi does not control or endorse any Third-Party Content and makes no warranties or representations regarding their accuracy, security, legality, or usefulness.

By choosing to interact with any Third-Party Content, you acknowledge and accept that:

  • You do so at your own risk

  • Nebbi is not responsible for the content, policies, or practices of third-party sites or providers

  • Any interactions or transactions you undertake with third parties are between you and them, and not governed by these Terms

We encourage you to review the terms and privacy policies of any third-party services you access via Nebbi.

10. Warranty Disclaimers

Your use of the Services is at your sole risk. Except as expressly stated in writing by us and to the extent permitted by applicable law, the Nebbi app and all related Services are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Nebbi explicitly disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability,

  • Fitness for a particular purpose,

  • Non-infringement, and

  • Any warranties arising from the course of dealing, usage of trade, or performance.

We make no representations or guarantees that:

  • The Services will meet your specific needs or expectations

  • The Services will be uninterrupted, timely, secure, or error-free

  • The information or outcomes provided by the Services will be accurate, complete, or reliable

  • Any errors or defects will be corrected

You assume the entire risk as to the quality, performance, and outcomes of using the Services.

Some jurisdictions do not allow the exclusion of implied warranties or certain consumer protections. In such cases, these disclaimers may not apply to you to the extent prohibited by law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, neither Nebbi, Inc., nor any affiliates, officers, employees, licensors, service providers, or other parties involved in the creation, delivery, or operation of the App shall be liable for any:

  • Indirect, incidental, special, exemplary, or consequential damages

  • Loss of profits, emotional distress, goodwill, data, or other intangible losses

  • Service interruptions, system failures, computer or device malfunctions

  • Costs of substitute services

  • Damages arising from your access to, use of, or inability to use the App

  • Damages resulting from any conduct or content of any third party

This applies regardless of the legal theory (e.g. contract, warranty, tort—including negligence—or product liability), and whether or not Nebbi has been advised of the possibility of such damages. This limitation applies even if any remedy fails of its essential purpose.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such cases, these limitations may not apply to you to the extent prohibited by law.

Unless otherwise prohibited by applicable law, Nebbi’s total cumulative liability for any claims arising out of or relating to these Terms or the use of the App shall not exceed the greater of:

  • $100 USD, or

  • The total amount you have paid to Nebbi in the twelve (12) months preceding the claim

Exceptions

Nothing in these Terms excludes or limits liability for:

  • Gross negligence, fraud, or intentional misconduct by Nebbi or its representatives

  • Any liability that cannot legally be excluded under applicable consumer protection or other laws

12. Indemnity

To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Nebbi, Inc., along with its directors, officers, employees, partners, affiliates, and agents (collectively, the “Nebbi Parties”), from and against any and all claims, disputes, demands, liabilities, damages, losses, costs, and expenses, including reasonable legal and accounting fees (“Claims”), that arise out of or relate to:

  1. Your access to or use of the Services

  2. Your User Content or feedback submitted through the App

  3. Your violation of these Terms

  4. Your violation, misappropriation, or infringement of any third-party rights, including intellectual property, data protection, or privacy rights

  5. Your conduct in connection with the Services

You agree to promptly notify Nebbi of any third-party Claims, to cooperate fully in the defence of such Claims, and to cover all associated fees, costs, and expenses related to the resolution of such Claims, including attorney’s fees and legal costs.

Nebbi reserves the right, at its sole discretion, to assume control of the defence or settlement of any third-party Claim. This indemnity is in addition to any other rights or remedies Nebbi may have under law or through a separate written agreement.


13. Changes to These Terms

We may revise these Terms from time to time. If we do:

  • We will update the “Last Updated” date above,

  • We may notify you through the App, by email, or upon next login.

By continuing to use the App after changes take effect, you agree to the updated Terms.

14. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of California, United States, specifically Los Angeles County, without regard to its conflict of law rules. Any legal claim or dispute will first be addressed through good faith negotiation. If unresolved, it may proceed to arbitration or the courts of Los Angeles County, as applicable.

You agree that:

  • Any legal claim or dispute will first be addressed through good faith negotiation,

  • If unresolved, it may proceed to binding arbitration or the courts of Los Angeles County, as permitted by applicable law.

15. Agreement to Arbitrate

PLEASE READ THIS SECTION CAREFULLY. Except where you opt out, this clause requires you and Nebbi to resolve certain disputes through binding arbitration instead of court proceedings. This means you and Nebbi are waiving the right to sue in court or participate in a class action. Arbitration will be conducted solely on an individual basis.


  1. Scope of Arbitration

    1. Any dispute, claim, or controversy arising out of or relating to these Terms, the use of the App, or the Services — including privacy, data, and security issues (collectively, “Disputes”) — will be resolved through final and binding arbitration, except as outlined below. Each party retains the right to:

      1. Bring an individual action in small claims court

      2. Seek injunctive or equitable relief in a court of competent jurisdiction, including to prevent misuse or infringement of intellectual property rights

    2. This arbitration clause applies to all Disputes, including those arising before the "Last Updated" date of these Terms.

  2. Opting Out of Arbitration

    1. You may opt out of arbitration within 30 days of first agreeing to these Terms by sending a written notice to support@nebbi.io. Your notice must include your full name, email address, mailing address, and a clear statement that you wish to opt out of binding arbitration.

    2. If you opt out, any Dispute will be resolved under Section 14 (Governing Law and Jurisdiction) instead.

  3. Informal Dispute Resolution

    1. Before initiating arbitration, both parties agree to first attempt to resolve the Dispute informally.

    2. If you have a Dispute with Nebbi, email support@nebbi.io. with:

      1. Your full name and contact details

      2. A brief description of the issue

      3. The specific resolution you’re seeking

    3. If Nebbi has a Dispute with you, we will email you at the address associated with your account with similar information.

    4. If the Dispute is not resolved within 30 days, either party may begin arbitration. Statutes of limitation and filing deadlines will be paused during this 30-day period.

  4. Arbitration Rules and Procedures

    1. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted by a single arbitrator, and unless otherwise agreed, all hearings will take place via video or phone conference.

    2. The following will apply:

      1. Arbitration will be conducted only on an individual basis. You and Nebbi agree not to pursue arbitration as part of any class or representative action.

      2. If you initiate arbitration, you will pay the filing fee and Nebbi will cover the remaining AAA fees and costs. If Nebbi initiates arbitration, we will cover all AAA fees and costs.

      3. For Disputes under $25,000 USD, arbitration may proceed via document submission only.

      4. For Disputes over $25,000 USD:

        1. Hearings will be held remotely unless the arbitrator determines an in-person hearing is appropriate

        2. If in-person, the location will be reasonably convenient to both parties

        3. Both parties agree to cooperate with the arbitrator to protect any confidential or sensitive information exchanged during the process.

        4. The arbitrator has the authority to grant all legal remedies available in court, including injunctive relief and declaratory judgment, but only in favour of the individual party bringing the claim.

        5. The arbitrator’s decision will be final and binding, and may be enforced in any court with jurisdiction.

        6. The AAA Supplementary Rules for Multiple Case Filings will apply if 25 or more similar claims are filed against Nebbi or you by the same legal counsel. These coordinated filings may result in delayed resolution.

  5. Enforceability

    1. If any part of this section is found unenforceable, it will be severed, and the remainder will still apply. If a Dispute must proceed as a class, collective, or representative action due to unenforceability, it must be litigated in a California state or federal court, not in arbitration. Those proceedings will be paused until the individual arbitration is resolved.

    2. If any part of this section is found to prevent you from seeking public injunctive relief, that portion will not apply, and the rest of the section will remain enforceable.

  6. Changes to This Clause

    1. If Nebbi makes material changes to this section after you first accepted the Terms, you may reject those changes by emailing support@nebbi.io. within 30 days of the change going into effect. Include your name, mailing address, email address, and a clear statement that you are rejecting changes to the arbitration clause.

    2. By rejecting changes to this clause, you agree to arbitrate under the most recent version of this section that you accepted.

16. Apple App Store Terms EULA

If you access or use the Nebbi mobile app on an Apple Inc. (“Apple”) branded device, the following additional terms apply. These Terms, including this section, constitute a custom End User License Agreement (EULA) between you and Nebbi, Inc., for purposes of Apple’s App Store policies. You acknowledge that Apple’s standard EULA does not apply to your use of the Nebbi app.

  1. Acknowledgement

    1. This agreement is between you and Nebbi, Inc., not Apple. Nebbi is solely responsible for the app and its content—not Apple.

  2. Scope of License

    1. The license granted to you in Section 5 (Intellectual Property) is limited to a non-transferable license to use the app on any Apple-branded device that you own or control, and only as permitted by Apple’s App Store Terms of Service and usage rules. Use through Family Sharing or volume purchasing is permitted.

  3. Maintenance and Support

    1. Nebbi is responsible for any maintenance or support obligations, if required by applicable law. Apple has no responsibility for providing support or maintenance services related to the Nebbi app.

  4. Warranty

    1. Subject to the limitations in Section 11 (Warranty Disclaimers), Nebbi is solely responsible for any express or implied warranties not effectively disclaimed under these Terms. In the event the app fails to conform to a warranty not disclaimed by law, you may notify Apple, and Apple will refund the purchase price (if any) paid for the app. To the fullest extent permitted by law, Apple has no further warranty obligations with respect to the app, and all other claims, losses, or liabilities are Nebbi’s responsibility.

  5. Liability

    1. Subject to Section 10 (Limitation of Liability), Nebbi, not Apple, is responsible for addressing any claims you or third parties may have relating to the app or your use of it, including but not limited to:

      1. Product liability claims

      2. Any claim that the app fails to comply with applicable legal or regulatory requirements

      3. Claims arising under consumer protection or similar laws

  6. Intellectual Property Claims

    1. In the event of any third-party claim that the Nebbi app or your possession or use of the app infringes another party’s intellectual property rights, Nebbi—not Apple—is solely responsible for the investigation, defence, settlement, and resolution of that claim, subject to Section 5 of these Terms.

  7. Legal Compliance

    1. By using the app, you represent and warrant that:

      1. You are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and

      2. You are not listed on any U.S. Government list of prohibited or restricted parties.

  8. Contact Information

    1. If you have any questions, complaints, or claims about the Nebbi app, please contact us at:
      support@nebbi.io.
      Nebbi, Inc., c/o Legal Department
      10960 Wilshire Blvd.
      5th Floor, Los Angeles, CA 90024

  9. Third-Party Beneficiary

    1. Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these terms against you as a third-party beneficiary thereof.

17. Global Addendum

  1. Rights That Cannot Be Excluded

    1. If you are located in a country that provides consumers with statutory rights, protections, or guarantees that cannot be excluded, limited, or modified by contract, then nothing in these Terms overrides those rights. For example, if you are located in Australia, these Terms are subject to the Australian Consumer Law, found in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

  2. Modifying or Terminating the Services

    1. If we make a material change to the Services — including discontinuation or significant modification — that unreasonably disadvantages you or disrupts the contractual balance, you may choose to terminate your account and/or Recurring Subscription.

    2. If you cancel your Recurring Subscription due to a qualifying change, and you’re located in a jurisdiction like Australia, you may be entitled to a pro rata refund for any unused portion of the subscription.

  3. Governing Law in Local Jurisdictions

    1. If you are a consumer in a country that requires contracts to be governed by the laws of your home jurisdiction or prohibits exclusive jurisdiction clauses, then your local laws and courts will apply to the extent required.

    2. For example, if you are located in India and arbitration is not permitted, courts in Bangalore will have exclusive jurisdiction over any Dispute.

  4. Alternative Indemnity (Australia)

    1. If you are located in Australia, the indemnity clause in Section 12 will not apply. Instead:

      1. To the fullest extent permitted by law, you agree to indemnify and hold harmless Nebbi, Inc. and its officers, directors, employees, partners, and agents against any claims, losses, or liabilities arising out of your violation, misappropriation, or infringement of third-party rights, including privacy or intellectual property rights.

      2. You must notify us of any third-party claim promptly, cooperate in our defence, and allow Nebbi to control any settlement or resolution process.

  5. Alternative to Arbitration (Canada + Other Jurisdictions)

    1. If you are located in a country (such as Canada) where binding arbitration and class action waivers are not enforceable, then Section 13 (Agreement to Arbitrate) will not apply.

    2. In those cases, any Dispute must be brought in the state or federal courts of the Northern District of California. However, if your jurisdiction requires disputes to be handled locally, you may instead bring claims in the courts of your place of residence, as permitted by law.

  6. Language

    1. These Terms are available in French if you change your language settings accordingly. You acknowledge that you have had the opportunity to review the full French version and agree that, unless required otherwise by law, the English version controls.

  7. Third-Party Rights (Singapore)

    1. If you are located in Singapore, no person or entity who is not a party to these Terms will have any right to enforce them under the Contracts (Rights of Third Parties) Act (Cap. 53B).

  8. Termination Rights (South Korea)

    1. If you are located in South Korea and are under the age of 19 (the age of legal majority), either you or your legal representative may cancel your Nebbi account in accordance with Section 11 (Termination).

18. EEA, UK & Switzerland Terms

This section outlines specific rights and legal considerations for users located in the European Economic Area (EEA), the United Kingdom, or Switzerland. These terms apply in addition to the Global Terms above, and in cases of conflict, this section prevails for users in those jurisdictions.

1. Consumer Rights

You have a right to withdraw from your subscription agreement within 14 days of signing up, without providing any reason, in accordance with the EU Consumer Rights Directive and UK Consumer Contracts Regulations.

To exercize this right, you must contact support@nebbi.io. within 14 days of purchase. If you begin using the App within the withdrawal period, we reserve the right to reduce any refund proportionally based on usage.

2. Governing Law and Jurisdiction

If required by your local law, any dispute arising under these Terms will be governed by the laws of your country of residence, and local courts will have jurisdiction. This overrides the Governing Law & Jurisdiction clause in Section 14 for users in the EEA, UK, or Switzerland.

3. Data Protection and GDPR

We process your personal data in accordance with the General Data Protection Regulation (GDPR). You have the right to:

  • Access your personal data

  • Request correction or deletion of inaccurate data

  • Restrict or object to certain data processing

  • Request data portability in a machine-readable format

You can exercise these rights by contacting support@nebbi.io. Our Data Protection Officer can also be contacted via that address.

4. Complaints and Alternative Dispute Resolution

If you are not satisfied with how we handle a dispute, you may use your local Alternative Dispute Resolution (ADR) platform. In the EU, you can access the European Commission’s Online Dispute Resolution platform at: https://ec.europa.eu/consumers/odr/

5. Language

These Terms may be provided in multiple languages. However, the English version shall prevail in case of any conflicts, unless your local law requires otherwise.

If you have any questions about your rights under these Terms, contact legal@nebbi.io.


If you are located in these regions:

  • You have additional rights under applicable consumer and privacy laws (e.g. GDPR)

  • You may cancel subscriptions within statutory withdrawal periods where applicable

  • Disputes will be subject to jurisdiction in your home country, to the extent required by law


Contact Us

We welcome your feedback and questions.

Nebbi, Inc.
10960 Wilshire Blvd.
5th Floor, Los Angeles, CA 90024
support@nebbi.io.